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Research Note: HPE’s New Storage SLAs and Edge-Ready Backup Appliances

HPE recently introduced new service-level guarantees and product innovations focused on cyber resilience, energy efficiency, and zero data loss for its flagship HPE Alletra Storage MP B10000 platform.

It also expanded its StoreOnce data protection portfolio with new appliances tailored to remote offices and SMBs.

New Resiliency & Energy Efficiency SLAs

HPE added three new SLA-backed guarantees to its Alletra Storage MP B10000 platform:

  • Cyber Resiliency Guarantee
    • Immediate access to HPE experts (within 30 minutes) during ransomware incidents.
    • Assurance of access to immutable snapshots for data recovery.
    • Compensation if service-level targets are not met.
  • Energy Consumption Guarantee
    • Monthly power usage of the system will remain under a defined threshold.
    • Credit vouchers are issued if the system exceeds agreed energy usage limits.
    • Sustainability gains include up to 45% energy reduction and a 30% smaller footprint.
  • Zero RTO/RPO Guarantee (No Data Loss or Downtime)
    • Based on active peer persistence, which offers synchronous replication and automatic failover.
    • Guarantees no application data loss or downtime, even during site-wide outages.
    • Built-in, with no need for third-party integrations.

These join existing HPE program guarantees like:

  • 100% data availability
  • 4:1 data efficiency (StoreMore)
  • Free, non-disruptive controller upgrades for 30% TCO reduction

Updated StoreOnce Portfolio

HPE announced two new models—StoreOnce 3720 and StoreOnce 3760—for edge, branch offices, and SMBs.

StoreOnce 3720

  • Ideal for smaller remote sites
  • Starts at 18TB and scales up to 72TB
  • Entry-level option with compact 2U form factor

StoreOnce 3760

  • Scales from 108TB to 216TB in 2U
  • 25TB/hour backup speeds
  • Uses 29% less power and 67% less space than prior models
  • No expansion chassis needed—single-chassis design

Both models offer:

  • 20:1 typical data reduction
  • End-to-end cyber protection with encryption, immutability, secure erase, and dual authorization
  • Air-gapped backup and data integrity validation
  • Integration with HPE Cloud Bank for cost-efficient, immutable cloud backup
  • Compatibility with a wide range of backup software and infrastructure
  • Unified management via HPE GreenLake cloud services

Impact to IT Organizations

The announcements from HPE have several meaningful impacts on IT organizations, especially in the areas of cybersecurity, infrastructure planning, cost management, sustainability, and operational resilience:

  • Stronger Cyber Resilience and Reduced Recovery Risk: shifts ransomware planning from a best-effort response to a contractual obligation with financial accountability.
  • Predictable TCO Through SLA-Backed Energy and Availability Guarantees: HPE’s energy consumption guarantee and zero-data-loss SLA allow IT leaders to budget more precisely and justify storage modernization with measurable business outcomes.
  • Simpler and More Efficient Backup for Edge and SMB Deployments: The new StoreOnce 3720 and 3760 models address long-standing challenges for distributed environments such as ROBOs and smaller IT teams
  • Risk Mitigation and Executive Confidence: Outcome-based SLAs (e.g., Zero RTO/RPO) provide clear expectations to executives and auditors, helping IT leaders align infrastructure outcomes with business continuity goals.

Analysis

HPE’s latest storage announcements signal a continued shift toward outcome-driven infrastructure, focusing on cyber resilience, operational predictability, and energy efficiency. The expansion of the HPE Alletra Storage MP B10000 guarantee program (now including SLAs for zero data loss, ransomware recovery response, and capped energy consumption) makes HPE one of the few vendors offering contractual commitments for storage-level outcomes tied directly to business continuity and sustainability objectives.

For IT organizations, these guarantees reduce operational risk and provide greater predictability around service levels and costs, particularly in the face of increasing cyber threats and environmental scrutiny. HPE’s approach leverages existing platform capabilities, such as immutable snapshots and active-active replication, but reframes them within an SLA-backed framework that aligns more directly with executive-level concerns.

The new HPE StoreOnce 3720 and 3760 platforms extend these benefits to remote offices and SMBs, addressing long-standing challenges in distributed data protection. These systems offer a simplified deployment model, strong security features, and integration with HPE’s broader GreenLake ecosystem.

Together, these moves reinforce HPE’s broader strategy of coupling infrastructure modernization with service-level assurances and reflect growing customer demand for infrastructure that delivers technical capabilities and measurable business outcomes.

The company’s emphasis on integrating sustainability metrics, ransomware resilience, and simplified data protection may resonate strongly with mid-sized enterprises and hybrid IT environments that seek to reduce complexity while enhancing resilience.

Competitive Outlook & Advice to IT Buyers

The new HPE SLAs and StoreOnce products land in a crowded and fiercely competitive market…

These sections are only available to NAND Research clients and IT Advisory Members. Please reach out to info@nand-research.com to learn more.

Disclosure: The author is an industry analyst, and NAND Research an industry analyst firm, that engages in, or has engaged in, research, analysis, and advisory services with many technology companies, which may include those mentioned in this article. The author does not hold any equity positions with any company mentioned in this article.

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