Research Note: New ServiceNow GenAI Capabilities

At its Knowledge 2024 event, ServiceNow introduced a series of generative AI capabilities to enhance productivity and drive innovation across enterprise operations. These developments significantly enhance ServiceNow’s AI offerings.

This Research Note takes a look at what ServiceNow introduced.

Disclosure: The author is an industry analyst, and NAND Research an industry analyst firm, that engages in, or has engaged in, research, analysis, and advisory services with many technology companies, which may include those mentioned in this article. The author does not hold any equity positions with any company mentioned in this article.